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FAQs

Q. Where do you ship to?

A. We ship to everywhere in the world!


Q. Where do you ship from?

A. All products are shipped from the UK.


Q. How much is postage and packaging?

A. This depends on what you order and but it is always cheaper to by items in bulk rather than separately.

For example, the postage cost of ordering 1 pin and 10 pins is the same.


Q. What is my tracking number?

A. Tracking is not available on our orders as we would have to greatly increase the postage costs.


Q. I have only received half my order. Where is the other half?

A. Some products have to be packaged separately. For example, a poster is sent in a tube whereas books are sent in a padded jiffy envelope and will be posted separately.


Q. What payment methods are available?

A. You can pay via PayPal or debit/credit card.


Q. Where are my items? I ordered a week ago.

A. Be patient! The vast majority of people who email us asking this question receive their order in the same week. As we ship from the UK it can take a while to reach the US and Australia.


Q. Do I receive an email confirming shipping?

A. You will receive an email to say your order has been received but not a second one to say it has been shipped. We send out all orders as soon as we can.